Privacy Policy

The Company complies with all applicable laws, regulations, and guidelines concerning the protection of personal information.

We collect personal information only for specified purposes and by lawful and fair means. We will not use personal information beyond the scope of its intended purpose without your consent.

• We strive to keep personal information accurate and current and to manage it securely.
• We implement necessary and appropriate security measures to prevent and rectify any unauthorized disclosure, loss, or damage of personal information.
• We also provide necessary and appropriate supervision to our employees and service providers.

We will not provide your personal information to third parties without your consent, except as required by law. However, we may share your information with service providers or jointly use it with our group companies within the scope necessary to achieve the purposes of use.

If you have any requests concerning the personal information we manage—such as a request for notification of purpose of use, disclosure, correction, suspension of use, deletion, or objection to third-party provision—or if you have complaints or other questions, we will respond promptly within a reasonable scope.

At Kiyokawa, we have established and maintain an internal framework and regulations for protecting personal information. Through ongoing education, operations, and audits, we continuously review and improve these processes.

Personal Information refers to information about a living individual as defined in the APPI. This includes information that can be used to identify a specific individual, such as their name, date of birth, and other identifying details.

It also includes information used in connection with a specific individual, such as their email address, company information (including the representative's name, phone number, address, etc.), school name, and other relevant details.

Information that, on its own, cannot identify an individual, but can be easily combined with other information to do so, is also considered Personal Information.

We will use your personal information only for the purposes listed below. Should we need to use your information for any other purpose, we will obtain your consent on a case-by-case basis.

1. 1) For Customers and Business Partners

   • To provide you with information about our products and services as part of our sales and marketing activities.
   • To perform tasks related to the sale and provision of our products and services, including business negotiations, communications, product shipment, responding to inquiries, fulfilling contracts, and managing billing.
   • To conduct and analyze surveys for product development and the improvement of our customer service.
   • To manage access to our company facilities.

2. 2) For Information Received in the Course of Contracted Work

   • To fulfill our contractual obligations to the client who provided the information.

3. 3) For Job Applicants, Employees, and Former Employees

   1. For Job Applicants

   • To provide recruitment information and conduct the selection process for job applicants.
   • To manage our internal recruitment processes.

   2. For Employees and Former Employees

   • For personnel and labor management, and to fulfill our obligations as stipulated by labor, tax, and social welfare laws and regulations.

4. 4) Other Purposes

   • For any other purpose for which we have obtained your explicit consent.

We manage the personal information we collect in accordance with all applicable laws, regulations, guidelines, and our internal policies. We also provide appropriate supervision to our employees and service providers.

We collect personal and corporate information (such as representative's name, phone number, address, etc.) through direct submission of documents, inquiries made by phone or via our website's contact form, web Browse history, publicly available sources like telephone directories and the internet, and various information-providing services.

We will not provide the personal information we collect to third parties without your consent, except as required by law.

Within the scope of the purposes for which we use personal information, we may disclose it to service providers or use it jointly with our affiliated companies.

This sharing is limited to the minimum necessary information required to perform business tasks (e.g., name, company name, department, phone number, fax number, email address). Personal information provided to us by a client to carry out contracted work will not be subject to this joint use.

If you have any requests concerning the personal information we manage—such as a request for notification of purpose of use, disclosure, correction, suspension of use, deletion, or objection to third-party provision—or if you have complaints or other questions, we will respond promptly and to a reasonable extent in accordance with the procedures outlined below.

Personal Information Contact Point

• To make a request for disclosure or other actions, please contact us at the designated contact point. We will respond promptly after verifying your identity.
• We also accept complaints and inquiries regarding our personal information protection management system at this contact point.
• For inquiries regarding other services we provide, please use the relevant contact points for those services.

How to Make a Request

To process your request, we will verify that it is being made by you or your authorized agent using one of the following methods:

• 1.Official documents such as a driver's license, health insurance card, or passport.
• 2.Information known only to you or your agent, such as address or date of birth.
• 3.For agents, official documentation proving their status as an authorized representative.

We do not charge a fee for processing disclosure requests.

A cookie is an identifier sent from a website to your browser, allowing the cookie issuer's server to record data, such as your browsing information, on your computer. Cookies do not contain any personally identifiable information. You can configure your browser settings to refuse or delete cookies. Please note that disabling cookies may affect the proper functioning of certain features of our services.

Collecting User Information

• We may automatically collect information about users when they interact with our services or browse our website.
• Additionally, when users register for our site (or sign up for our newsletter), or use services that require them to provide information—such as inquiries, consultations, or data downloads—we may ask for personal details. We might also request personal information if you contact us directly.
• The personal information we collect is strictly limited to what’s necessary to provide our services or any other services we believe are important. During registration, we may ask for details like your company name, full name, and email address.
• When users register and log into our services, we’ll be able to see how they’re using our services. We automatically collect information such as your IP address, cookie data, pages and files you’ve viewed on our site, and the page that referred you to us.

Third-party vendors, including Google and Yahoo, show our ads on various websites across the internet. These vendors use cookies to serve ads based on your past visits to our site. The cookies collected are handled in accordance with the privacy policies of each respective vendor. You can opt out of a vendor's use of cookies by visiting their respective opt-out page.